The 173 Carlyle House FAQ's

Frequently Asked Questions

We realize that you probably have a million questions.  Most people do.  That is why we look so forward to your visit so that we can answer your questions in person and show you all we have to offer.  We treat all of our clients with individual attention, creating special menus tailored to your desires.  We are confident that you will find the quality of our food and service unsurpassed in the metropolitan Atlanta area. We want to be your exclusive caterer of choice and we sincerely appreciate your consideration. magpic1.jpg (285920 bytes)
We offer special touches that you will not find anywhere else in the Southeast.
We know that you will agree when you have the opportunity to delight in our many offerings!  In the meantime, we have compiled a list of some of the most frequently asked questions to get you started.  Again, don't hesitate to call or e-mail us at customerservice@173carlylehouse.com so that we can start offering you the individual attention and service that you and your event demand.

Frequently Asked Questions

  1.   What type of events can the 173 Carlyle House host?
  2.   What is the maximum size of event that you can handle?
  3.   We are on a budget and concerned about costs.  Can you work with us?
  4.   Will someone help me the day of my event?
  5.   Do you provide all the services I will need for my event?
  6.   Do you have ample parking and handicap access?
  7.   Do you allow outside caterers?
  8.   Is there a facility fee?
  9.   Is my facility fee refundable?
  10.   Which credit cards do you accept?
  11.   Can I cancel my order?
  12.   Do you deliver?
  13.   Can we taste the food ahead of time?
  14.   Are taxes and gratuities included?
  15.   What do you do with any leftovers?
  16.   Are tableware and linens included?
  17.   What is your minimum group size?
  18.   Do you offer boxed lunches?
  19.   Do you know a good place to have a rehearsal dinner?
  20.   Can your facility handle an outdoor ceremony?
  21.   When can I schedule an appointment to meet my Personal Planner™?
What type of events can the 173 Carlyle House host?
Whatever you can dream, chances are that we can do it.

We excel at creating special menus tailored to celebration
parties, reunions, birthday parties, fundraisers, barmitzvahs and  batmitzvahs, and any other special events.  Whether you are having a ceremony, wedding reception, shower, communion, confirmation, anniversary party or a corporate holiday party, you will find that the 173 Carlyle House offers special touches that you will not find anywhere else in the Southeast.
What is the maximum size of event that your facility can handle?
We have space for 300 guests buffet style or 200 guests for a sit down dinner in our grand ballroom.  We also have five intimate size drawing rooms that can be utilized.
We are on a budget and concerned about costs.  Can you work with us?
We are so glad that you asked.  Of course we can!  We will work with you to provide a custom menu and atmosphere to fit your needs.  Please contact us.  Our prices are very reasonable.

Great receptions, and parties come in all sizes!

One of the reasons that our clients and guests love the 173 Carlyle House is that the home itself is so beautiful that your special business or social events will be special just by being a part of the lovely surroundings.  From the moment your guests arrive, they will know that your day is going to be incredibly special and they are going to have an unbelievably good time.
Will someone help me the day of my event?
Yes, there will be someone here at all times to assist you!  And not only on the day of your event....

Planning a reception or a wedding / reception combination?  Don't worry about anything.  We assign our Perfect Wedding Planner™ to work with you specifically to insure that everything is just the way you dream of.   You can use your own photographer, or video people, or florist etc.  Or if you prefer, you can let your own personal Perfect Wedding Planner™ take care of coordinating all of the details and people that you select.  Your Perfect Wedding Planner™ will guide you through your perfect day so that you can treasure every moment.

Planning a party or corporate event?  We pride ourselves on making your occasion, as hassle-free as possible.  That is why we assign our Perfect Party Planner™ to assist you in designing the perfect menu, and atmosphere to make your event more successful then you ever dreamed.  Everything will be done just right, handled to your exact specifications.  You can sit back and soak in the compliments while our staff attends to all of your needs.
Do you provide all the services I will need for my event?
Yes, we can provide for all of your needs.
Do you have ample parking and handicap access?
Yes, we have  over 100 parking spaces and full handicap access.  One little detail that is very pleasing is that our parking is incredibly convenient without detracting from our enchanting atmosphere and lovely grounds.  Wait until you see it!
Do you allow outside caterers?
All food is prepared by our highly acclaimed chef, William Janousek,  here at the facility.  Chef Janousek is the biggest secret to our success.
Is there a facility fee?
Yes, there is a facility fee. This fee includes the dance floor, tables, chairs, linens, glassware, china, silverware, and hurricanes with a candle.  Your personal Perfect Wedding Planneror  Perfect Party Planner™ will discuss other options with your that you may desire.
Is my facility fee refundable?
No, it is a non-refundable fee.
Which credit cards do you accept?
We accept all major credit cards.
Can I cancel my order?
Should you cancel an order, your deposit would be lost.  However, orders may be changed.
Do you deliver?
No, we don't deliver.
Can we taste the food ahead of time?
You will be especially pleased that not only can you sample our food in advance of your event, you may also attend one of our special tasting showcases prior to your occasion if that is what you desire.  If you prefer, if there is something in particular you would like to taste, you can come before an event and our Chef will have extras for you to taste.  We are confident that you will find the quality of our food and service unsurpassed in the metropolitan Atlanta area. (And best of all, so will your guests!)  Our food is so fantastic, you won't want to wait!
Are taxes and gratuities included?
Tax and gratuity are on top of the bill.  Gratuity is 20%, tax is 6%.
What do you do with any leftovers?
If you request, we will be pleased to box any leftovers up for you as long as they are not dairy, mayonnaise based or seafood.
Are tableware and linens included?
Included are white linens; colored linens are an extra charge.  Tableware is included: china plates, metal silverware, glasses and other serving utensils.  Your Perfect Wedding Planneror  Perfect Party Planner™ will discuss other options with you, if you desire.
What is your minimum group size?
The minimum is 10 as long as the required deposits are met   We are here to make your dreams and plans come true so we are happy to work with you to help you decide what best suits your needs and preferences.
Do you offer boxed lunches or other innovative ideas for something different?
It can be done.  As we previously have stated, We offer special touches that you will not find anywhere else in the SoutheastWhatever you can dream, chances are that we can do it.  What would you like?  We want to be your exclusive caterer of choice and we sincerely appreciate your consideration.
Do you know a good place to have a rehearsal dinner?
You could have it in the main banquest room of the 173 Carlyle House, but most likely, a much more fun weekend of dining and memories  can be had by having a rehearsal dinner in a private room here. If you are having the wedding ceremony at the 173 Carlyle House, you can even rehearse at our beautiful facility before heading even if you chose to have the rehearsal dinner elsewhere.  There is a great selection of nearby hotel facilities as well that your Personal Wedding Planner™ will be happy to advise you about.  Your out-of-town guests will be set!

Please see our map page for information and directions to visit our great facilities. 
Can your facility handle an outdoor ceremony?
Absolutely!  We love beautiful outdoor ceremonies.  If you click on our Views page, you can see some pictures of an outdoor wedding setup.  (Remember to click on the small thumbnail image for a larger view.)
When can I schedule an appointment to meet my Personal Planner™?
When would you like to?  We are ready and excited!   We hope that you will make an appointment with us at your earliest convenience, so you can see all that we offer.  In the meantime, don't hesitate to contact us by telephone, fax, or e-mail, whatever you prefer.  For perfect weddings and / or receptions e-mail us at: perfectweddings@173carlylehouse.com.   For perfect parties e-mail us at: perfectparties@173carlylehouse.com. For all other inquires please e-mail us at: customerservice@173carlylehouse.com.

It is our hope, that by visiting our website you will realize that no party, ceremony, or event can be perfect without first considering the 173 Carlyle House. 

We want to be your exclusive caterer of choice and we sincerely appreciate your consideration. 

Thank you,

The Janousek Family and the 173 Carlyle House Staff

Home|Views|Weddings|Corporate|Holidays|Other Parties|Food|Map|Testimonials|FAQ's|Search
Send e-mail to customerservice@173carlylehouse.com with questions or comments.

The 173 Carlyle House
173 South Peachtree Street
Norcross, GA 30071 
Phone 770-662-5800  
Fax 770-662-0077
magpic1.jpg (36296 bytes)
Copyright © 1996 - 2008

173 Carlyle House